Unigrep, LLC

Unigrep Support

Need assistance?

Email support
The quickest and easiest method to contact our support group is by emailing your questions or computer support issues to customersupport@unigrep.com. You will receive a reply within 24 hours. We do check email after hours and on the weekends, and will reply when possible. In some cases, a remote support session or onsite visit will be scheduled.

Remote support
How to start a Remote Support Session

Please follow the 3 simple steps below:
Unigrep's remote support is designed to provide you with a technician instantly, wherever you are. You only need a broadband Internet connection. Once the remote support session is established, the technician can assist you as if they were sitting at your computer.

STEP 1: Contact your support rep at 281-261-6799

STEP 2:

STEP 3:

Select "YES" when asked to download the plug-in from Citrix Online